I'm no fan of Delta, but they're getting a rap they don't deserve and as soon as it hit the fan they raised the limit to conform with what is expected.
Someone near and dear to me suggested that Delta could have made an exception for the soldiers. While this is possible with some small companies it doesn't happen in corporate culture. The workers at the ticket counter don't have authority to waive hard-set prices.
Ok, I'm finished. Let the bashing begin.